Haven’t managed to find anything about this via the good old Google-fu.
When I initiate a panorama shot whether it be the auto 360 or with custom settings only the gimbal moves, the drone itself does not move left or right.
Would you describe in detail how exactly you are initiating an “Auto Pano” and tell us how many photos it captures in total?
When capturing photos for an auto pano, the drone’s headings should change to capture eight photos with the gimbal pitch set to +20 and then eight more photos with the gimbal pitch set to -20. It will then capture more photos to complete the pano.