About the Help category

Help
1

Discussion about the difficulties encountered when using the application.

Please let us know the following details so we can help you:

  • drone model
  • mobile device model
  • the Android or iOS version you are using on your mobile device
  • the Litchi version (see settings) you are using
  • the DJI firmware version you are using
2

Something i don’t understand but why doesn’t litchi have a customer support # instead of writing on writing on this site and waiting days for answers ?

2 Likes
3

Drone model: Mavic Pro
Mobil Device: Ipad Air
IOS Version: 17.1
Litchi Version: Latest, just downloaded today *(bought)
DJI Version: 4.3.5

Thanks for the rapid response!!!

4

could not find support phone #, sorry if I am out of line.

5

in defense of Litchi, I did get a (computer generated response) within a 20 minutes. :slight_smile: