# Trouble installing on second device need help

**URL:** <https://forum.flylitchi.com/t/trouble-installing-on-second-device-need-help/11091>\
**Category:** Uncategorized\
**Created:** [July 26, 2023, 2:12am UTC](https://forum.flylitchi.com/t/trouble-installing-on-second-device-need-help/11091 "2023-07-26T02:12:49Z")\
**Posts on this page:** 4\
**Page:** 1

<div class="post-metadata">

**Author:** ![blueacre](https://forum.flylitchi.com/letter_avatar_proxy/v4/letter/b/5f9b8f/32.png) [@blueacre](https://forum.flylitchi.com/u/blueacre)\
**Post date:** [July 26, 2023, 2:12am UTC](https://forum.flylitchi.com/t/trouble-installing-on-second-device-need-help/11091/1 "2023-07-26T02:12:49Z")

</div>

I have used Litchi on a small Samsung android tablet for over 8 years. I recently bought a new Samsung Galaxy android phone. I tried to install Litchi on my phone as well so I can use either one. When I go to the Litchi app in the Play Store I can’t download it without paying for it. I am using the same google account on both devices. Appreciate any help or suggestions

---

<div class="post-metadata">

**Author:** ![Sam\_G](https://forum.flylitchi.com/user_avatar/forum.flylitchi.com/sam_g/32/2006_2.png) [@Sam\_G](https://forum.flylitchi.com/u/Sam_G)\
**Post date:** [July 26, 2023, 9:16pm UTC](https://forum.flylitchi.com/t/trouble-installing-on-second-device-need-help/11091/2 "2023-07-26T21:16:22Z")

</div>

@blueacre ,

I would email Litchi support and send all of your info to them. I’m sure they can figure it out.

[support@flylitchi.com](mailto:support@flylitchi.com)

---

<div class="post-metadata">

**Author:** ![blueacre](https://forum.flylitchi.com/letter_avatar_proxy/v4/letter/b/5f9b8f/32.png) [@blueacre](https://forum.flylitchi.com/u/blueacre)\
**Post date:** [July 26, 2023, 10:08pm UTC](https://forum.flylitchi.com/t/trouble-installing-on-second-device-need-help/11091/3 "2023-07-26T22:08:41Z")

</div>

Thanks for the reply - I did email Litchi Support last night and they were very helpful- ended up I had to contact Google to get details for the orignal Litchi App purchase. Turns out when I purchased it in 2015 I was using a different email address for my Google account that I no longer use and had forgotten. The purchase details Google provided showed the email address used at that time. Once I logged into the play store with th correct Google account I was able to install the app on the second device.

---

<div class="post-metadata">

**Author:** ![Sam\_G](https://forum.flylitchi.com/user_avatar/forum.flylitchi.com/sam_g/32/2006_2.png) [@Sam\_G](https://forum.flylitchi.com/u/Sam_G)\
**Post date:** [July 26, 2023, 10:22pm UTC](https://forum.flylitchi.com/t/trouble-installing-on-second-device-need-help/11091/4 "2023-07-26T22:22:04Z")

</div>

@blueacre  
Glad you got it straight! Enjoy Litchi on your new device. 👍