# Device limit reached error on crystalsky after reinstall

**URL:** <https://forum.flylitchi.com/t/device-limit-reached-error-on-crystalsky-after-reinstall/28646>\
**Category:** Help\
**Created:** [August 26, 2026, 1:35pm UTC](https://forum.flylitchi.com/t/device-limit-reached-error-on-crystalsky-after-reinstall/28646 "2026-08-26T13:35:55Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Andy\_Tinsley\_Above](https://forum.flylitchi.com/letter_avatar_proxy/v4/letter/a/ea666f/32.png) [@Andy\_Tinsley\_Above](https://forum.flylitchi.com/u/Andy_Tinsley_Above)\
**Post date:** [August 26, 2026, 1:35pm UTC](https://forum.flylitchi.com/t/device-limit-reached-error-on-crystalsky-after-reinstall/28646/1 "2026-08-26T13:35:56Z")

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After a complete factory reset on DJI Crystalsky and trying both Litchi 4.28.0 and 5.0.2, (separately), I repeatedly get “Device Limit Reached” when trying to log in. I logged out of laptop and desktop mission hubs, but this has never caused an issue in the past.

How do I reset the device limit reached. Any suggestions welcome. Andy

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**Author:** ![vico](https://forum.flylitchi.com/user_avatar/forum.flylitchi.com/vico/32/24_2.png) [@vico](https://forum.flylitchi.com/u/vico)\
**Post date:** [August 30, 2026, 7:00pm UTC](https://forum.flylitchi.com/t/device-limit-reached-error-on-crystalsky-after-reinstall/28646/2 "2026-08-30T19:00:56Z")

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